Our Frequently Asked Questions!
What is Ice Tie Dye, and how is it different from traditional tie-dye?
Ice Tie Dye is a unique dyeing technique where the powered dye reacts to cold temperatures (in our case, ice!). As the ice melts, the dye blends and creates vibrant, one-of-a-kind patterns, making each item truly unique.
How should I care for my Ice Tie Dye to maintain its color and quality?
To keep your Ice Tie Dye apparel looking its best, wash it separately in cold water with mild detergent. Avoid bleach and tumble drying; instead, hang or lay flat to dry.
What’s your return policy and how can I return my items?
We know that sometimes things just don’t work out. Simply send back your unwanted items within 30 days, and we’ll happily refund you – no questions asked! Just make sure to return the items in their original condition.
How long will it take for my order to arrive?
We ship all orders within 1-2 business days. Standard ground shipping to anywhere in the continental US takes about 5-7 business days.
Do you accept custom orders for Ice Tie Dye designs?
Yes, we offer custom orders! Reach out through our contact page with your design preferences, and we’ll create something special just for you. Custom orders may have longer processing times.